Frequently Asked Questions
Are ORASE cases wireless charging compatible?
Yes, All ORASE cases are compatible with wireless charging, so there is no need to take the case off while charging.
Do these cases cover the camera lens?
No way! Phones are basically fancy cameras at this point… Our cases were handcrafted to protect your phone without limiting it.
How protective are your phone cases?
Our dual-layered Tough phone cases are extremely protective. The outer shell is made of impact-resistant polycarbonate, while the inner lining sports TPU lining for maximum impact absorptionas and the case has raised bezels for screen, and camera protection.
When will my order ship?
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays (listed below). You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
Can I return or exchange?
We will replace any defective items and make sure you are 100% happy with your purchase. Products can only be returned if they are still in good condition and packaging. Used-looking products, or products damaged by the customer will not be eligible for refund.